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Privacy Policy
Logicsparkterminal Financial Education Services
Last updated: January 2025
Introduction and Data Controller
Logicsparkterminal ("we," "our," or "us") operates as a financial education service provider based in Australia. We're committed to protecting your privacy and being transparent about how we collect and use your personal information.
As the data controller, we're responsible for ensuring your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable privacy laws.
Our Details
Logicsparkterminal
120 Himalaya Dr, Albury NSW 2640, Australia
Phone: +61405594281
Email: contact@logicsparkterminal.com
120 Himalaya Dr, Albury NSW 2640, Australia
Phone: +61405594281
Email: contact@logicsparkterminal.com
Information We Collect
We collect information that helps us provide better financial education services and understand how people interact with our programs. The type of information we gather depends on how you engage with our services.
Personal Information
- Full name and preferred contact details
- Email address and phone number
- Postal address for program materials
- Date of birth for age verification
- Professional background when relevant to our services
Financial Background Information
- Current financial goals and challenges
- Experience level with budgeting and financial planning
- Areas of interest within financial education
- Previous education or training background
Technical Information
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referring websites and search terms used
How We Use Your Information
Your information helps us deliver personalized financial education that actually makes sense for your situation. We're not interested in bombarding you with irrelevant content.
Primary Uses of Your Information:
- Delivering our financial education programs and materials
- Responding to your inquiries and providing customer support
- Sending program updates and educational resources you've requested
- Improving our services based on feedback and usage patterns
- Meeting our legal obligations under Australian financial services regulations
We also use aggregated, non-identifying information to understand trends in financial education needs and improve our program content. This helps us create more relevant and useful educational materials.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We've made it straightforward to exercise these rights because we believe you should have control over your data.
Access Your Information
Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.
Correct Your Information
Ask us to update or correct any inaccurate personal information. We'll make these changes promptly.
Delete Your Information
Request deletion of your personal information, subject to our legal obligations and legitimate business needs.
Restrict Processing
Limit how we use your information while we investigate any concerns you may have raised.
Withdraw Consent
Unsubscribe from our communications or withdraw consent for specific uses of your information.
Lodge a Complaint
Contact us directly or lodge a complaint with the Office of the Australian Information Commissioner.
Data Security and Protection
We take the security of your personal information seriously. Our approach combines industry-standard technical measures with careful internal procedures to protect your data from unauthorized access, alteration, or disclosure.
Security Measures in Place:
SSL Encryption Secure Data Storage Access Controls Regular
Security Updates Staff Training
Incident Response Plan
We regularly review and update our security practices to address emerging threats and maintain the highest standards of data protection. All staff members receive training on privacy and data security requirements.
Data Sharing and Disclosure
We don't sell or rent your personal information to third parties. Any sharing of your information is limited to specific circumstances where it's necessary for our services or required by law.
- Service Providers: We work with trusted providers for email delivery, payment processing, and website hosting. These providers are contractually bound to protect your information.
- Legal Requirements: We may disclose information when required by Australian law, court order, or to protect our legal rights and those of our users.
- Business Transfers: In the unlikely event of a merger or acquisition, your information may be transferred as part of the business assets, with equivalent privacy protections maintained.
- Consent-Based Sharing: Any other sharing of your information will only occur with your explicit consent.
Data Retention and International Transfers
We keep your personal information only as long as necessary to provide our services and meet our legal obligations. For most users, this means we retain information for the duration of your engagement with our programs plus an additional period for record-keeping requirements.
Your information is primarily stored within Australia. When we use international service providers, we ensure they provide adequate protection through appropriate safeguards such as standard contractual clauses or adequacy decisions.
Retention Periods:
- Active user accounts: Duration of relationship plus 7 years
- Inquiry records: 3 years from last contact
- Marketing communications: Until you unsubscribe
- Website analytics: 2 years maximum
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how people use our site. Most cookies we use are essential for the website to function properly.
We also use analytics tools to understand which content is most helpful and how we can improve our educational resources. This information is aggregated and doesn't identify individual users.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
Changes to This Policy
We review this privacy policy regularly and update it when necessary to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or a prominent notice on our website.
Minor updates, such as clarifications or formatting changes, will be posted with an updated date at the top of this policy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, we're here to help.
Privacy Contact Information
Email: contact@logicsparkterminal.com
Phone: +61405594281
Mail: Privacy Officer, Logicsparkterminal
120 Himalaya Dr, Albury NSW 2640, Australia
Phone: +61405594281
Mail: Privacy Officer, Logicsparkterminal
120 Himalaya Dr, Albury NSW 2640, Australia
We aim to respond to all privacy-related inquiries within 5 business days. For complex requests, we may need up to 30 days and will keep you informed of our progress.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au or call 1300 363 992.